10am – 4pm

+ 44 (0) 2033756130

Office@rootsheritageglobal.com

English

UK Wide Courier Delivery

- We deliver to all UK Postcodes including Northern Ireland

- Once your order leaves our warehouse, you will be provided with a delivery tracking notification, as well as an Expected Time of Arrival from our Third Party Delivery Partner
- We typically deliver between 2 - 5 business days* upon receipt of your orders (excluding weekends)

- *Orders placed on Thursdays containing Fresh Items (Bread, Plantain, Onions etc), will be dispatched the following Monday
- It is your responsibility to ensure an adult over the age of 18 years is available to receive your order. In the event you will not be home on the day/time of delivery, our Delivery Partners may provide you with an option to select a ‘Safe Place’ or divert to a neighbour
- Delivery cost starts at £7.79* (please read our full Delivery Options below).

- Delivery cost is incremental, based on your total basket weight.

- On Checkout, applicable delivery cost will be applied based on the weight of your basket and location. Minimum Basket Value Surcharge applies for orders under £25
- Please note that Delivery Costs are subject to change, as we adapt our prices in line with prices offered by our Delivery Partners

Please note, while we are committed to delivering a seamless experience to you, situations outside our control (e.g. National Postal Strike Actions, Adverse Weather Conditions etc) may impact delivery timescales offered by our Delivery Partners. We will provide regular updates to you in these situations.

Your Delivery Options*

Standard Delivery - Starts From £7.79, and incremental based on the weight of your basket.

Delivery in 2 to 5 Working Days, For Orders Received by Noon, Monday To Thursdays

Next Working Day Delivery - Starts From £9.99, and incremental based on the weight of your basket.

Delivery by the Next Working Day, For Orders Received By 12 Noon, Mondays To Thursdays


Warehouse Pick Up - Free (Please note we are in Belvedere DA17 6BP)

We offer Pick Up at our Warehouse in Belvedere England.


Service is available Monday to Friday 10am to 4pm. Orders are usually available for pick up 1 to 2 business days after we have received your order, however please be assured one of our team will contact you to confirm once your order is ready.


Pick Up Address:

Unit 4 Keats Road, Sharvatt Business Centre Crabtree Manorway South Belvedere England DA17 6B0